The Kiosk Group team recently returned from an inspiring week at the MGMA Leaders Conference 2025 in Orlando, FL, where we partnered with CERTIFY Health to showcase innovative patient check-in solutions.
Our collaboration with CERTIFY Health demonstrated how seamlessly our kiosk hardware integrates with their comprehensive patient experience platform.
Throughout the conference, healthcare administrators and practice managers experienced firsthand how our self-service kiosks can streamline patient check-in processes while reducing administrative burden on front desk staff.
Transforming the Patient Journey
At the heart of our demonstration was the powerful combination of Kiosk Group's reliable, ADA-compliant hardware and CERTIFY Health's unified healthcare platform. Attendees saw how patients could:
- Complete digital intake forms directly at the kiosk
- Verify insurance information
- Update demographic and contact information
- Make copayments and handle outstanding balances
- Receive visit confirmations and directions
The response from healthcare leaders was overwhelmingly positive. Many noted how the solution addressed their most pressing challenges: reducing wait times, minimizing data entry errors, and freeing staff to focus on patient care rather than paperwork.
Key Takeaways from Healthcare Leaders
Throughout the four-day conference, we engaged in meaningful conversations with practice administrators who shared their pain points around patient flow and revenue cycle management. Several themes emerged:
- The need for solutions that integrate seamlessly with existing EHR systems
- Importance of maintaining HIPAA compliance while improving efficiency
- Desire for technology that enhances rather than complicates the patient experience
- ROI concerns and the need for measurable improvements in operational efficiency
Our partnership with CERTIFY Health addresses each of these concerns, offering a solution that delivers measurable results - from 30% fewer no-shows to 60+ staff hours saved monthly.
Looking Forward
As healthcare continues its digital transformation, the partnership between Kiosk Group and CERTIFY Health positions us at the forefront of patient experience innovation. The insights gained at MGMA will help us continue refining our solutions to meet the evolving needs of healthcare providers.
We extend our sincere thanks to CERTIFY Health for the excellent partnership and to MGMA for hosting such a valuable conference. The enthusiasm and engagement from attendees reinforced our commitment to developing solutions that make healthcare more accessible and efficient for everyone.
Stay tuned for more updates as we continue to expand our healthcare kiosk solutions and partnerships in the coming months.
Ready to enhance your kiosk system? Contact us today to learn more about how our kiosks can make your patient check-in solutions a success!
